Privacy Policy

Effective Date: 28th November 2024

Introduction
Welcome to Pathways. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website My Edu Pathways or use our services. Please read this policy carefully, and contact us if you have any questions.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you engage with our services, we may collect personal information, including:

  • Full name
  • Contact information (email address, mailing address)
  • Academic history and preferences
  • Billing and payment information

B. Non-Personal Information

We may collect non-identifiable information, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  1. Provide personalized educational consulting services.
  2. Respond to inquiries and provide customer support.
  3. Process payments and manage billing.
  4. Improve and optimize our website and services.
  5. Comply with legal obligations or enforce our terms.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

  1. With Service Providers: Third-party vendors (e.g., payment processors, website analytics tools) who assist in delivering our services.
  2. For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze site usage for performance improvements.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These include:

  • Encrypted payment processing.
  • Secure servers and firewalls.
  • Regular audits and system updates.

However, no method of transmission or storage is completely secure. By using our website, you acknowledge these risks.

6. Your Rights

Depending on your location, you may have the following rights:

A. Under the General Data Protection Regulation (GDPR)

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data.
  • Right to Data Portability: Obtain your data in a transferable format.
  • Right to Object: Opt out of certain data uses, such as direct marketing.

B. Under the California Consumer Privacy Act (CCPA)

  • Right to Know: Request details about the personal data we collect.
  • Right to Delete: Ask us to delete your data, subject to legal exceptions.
  • Right to Opt Out: Decline the sale of personal information (though we do not sell data).

To exercise your rights, email us at info@myedupathways.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies.

8. Children’s Privacy

Pathways does not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it promptly.

9. International Data Transfers

If you are accessing our services from outside Canada, your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please check back regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Mailing Address:
26 Nottingham Inlet
Sherwood Park, Alberta, Canada
T8A 6G1

Company Name: Strategic Education Pathways Inc. (operating as Pathways)

Email: info@myedupathways.com